Terms and Conditions

Last updated: February 2026

1. Agreement to Terms

By accessing or using the DropSlot service and application ("Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you may not use the Service.

The Service is operated by Andrzej Litwiński Consulting (ALC), ul. Akacjowa 42c, 55-093 Kiełczów, Poland, VAT ID: 898 202 47 84 ("ALC", "we", "us", or "our").

We reserve the right to update these Terms at any time. We will notify you of material changes at least 14 days in advance. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

2. Description of Service

DropSlot is a cloud-based delivery pre-notification (awizacja) scheduling platform that enables organisations to manage and coordinate incoming deliveries. The Service includes:

  • A multi-tenant portal accessible via a dedicated subdomain per organisation.
  • A delivery calendar with configurable daily and hourly pallet limits.
  • Delivery notification submission and approval workflows.
  • File attachment support for delivery notes (PDF, JPG, PNG).
  • Role-based access for Admins, Warehouse staff, Buyers, and Suppliers.
  • Email notifications for key events (submission, acceptance, rejection).

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

3. Account Registration and Access

Access to DropSlot is granted by your organisation's Administrator. You must:

  • Provide accurate, current, and complete information when your account is created.
  • Keep your login credentials secure and not share them with others.
  • Notify your Administrator immediately of any suspected unauthorised access or security breach.

ALC may suspend or terminate access in case of abuse, unlawful use, or breach of these Terms.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

  • Submit false, misleading, or fraudulent delivery notifications.
  • Attempt to gain unauthorised access to any part of the Service or another organisation's data.
  • Decompile, reverse engineer, or circumvent any security or access control mechanism.
  • Use the Service to transmit harmful, offensive, or unlawful content.
  • Perform automated load testing or scraping without ALC's prior written consent.
  • Violate any applicable law, regulation, or third-party rights.

5. User Content and Data

You and your organisation retain all ownership rights to the data you input into the Service, including delivery notifications, supplier information, and uploaded files.

You grant ALC a non-exclusive, non-transferable licence to store, process, and display your content solely for the purpose of providing the Service and technical support.

You are responsible for ensuring that all content you upload complies with applicable laws and does not infringe any third-party rights.

6. Privacy and Cookies

Personal data is processed in accordance with our Privacy Policy. We use cookies and similar technologies as described in our Cookie Policy.

Analytics tools (e.g. Microsoft Clarity) are only activated after obtaining appropriate consent where required by applicable law. You may update your cookie preferences at any time.

7. Service Availability and Maintenance

We will use reasonable efforts to keep the Service available. However, we do not guarantee uninterrupted or error-free operation. Maintenance windows, updates, and occasional outages may occur. Where feasible, we will provide advance notice of planned maintenance via email or in-app notification.

Service availability may be affected by third-party dependencies (e.g. Google Cloud, Brevo). We are not responsible for outages caused by third-party services beyond our control.

8. Limitation of Liability

To the maximum extent permitted by applicable law, ALC's total liability to you for any claims arising from or related to the Service is limited to fees paid by you (or your organisation) to ALC in the 12 months preceding the event giving rise to liability.

We are not liable for any:

  • Indirect, incidental, special, consequential, or punitive damages.
  • Lost profits, lost data, or business interruption.
  • Damages arising from third-party service failures beyond our reasonable control.

These limitations do not apply to liability for:

  • Death or personal injury caused by negligence.
  • Fraud or fraudulent misrepresentation.
  • Willful misconduct or gross negligence.
  • Any liability that cannot be excluded under mandatory consumer protection laws.

9. Termination

ALC may suspend or terminate your account and access to the Service immediately, without prior notice, for conduct that violates these Terms, is harmful to others, or for any other reason at ALC's sole discretion.

Organisations may terminate their use of the Service by notifying ALC in writing. After termination, data is retained and deleted in accordance with our Privacy Policy.

10. Complaints

To submit a complaint, contact us at andrzej@alc.systems. We will acknowledge your complaint within 3 business days and aim to resolve it within 14 business days.

11. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Poland. Any disputes arising from these Terms or the use of the Service shall be resolved by the courts of Poland competent for ALC's registered seat, subject to mandatory consumer protection laws and jurisdiction of the consumer's place of residence where applicable.

12. Changes to These Terms

We will notify you of material changes to these Terms at least 14 days in advance via email or in-app notification, stating the effective date. Continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree, you may discontinue use before the changes take effect.

13. Contact and Company Details

Andrzej Litwiński Consulting (ALC)
ul. Akacjowa 42c, 55-093 Kiełczów, Poland
VAT ID: 898 202 47 84
Email: andrzej@alc.systems